UK Small Business Website Health Report

Half of the 4,324 UK small business websites we have audited to August 2026 have no privacy policy, and 43.5% carry no schema markup at all.

Original research by Get Your Website Seen

Last updated: 30 August 2026 · 4,324 sites audited

We audit UK small business websites every week as part of how we work. Over time the data has added up, and the picture it paints is worth sharing. This page summarises what we have found across 4,324 audits carried out between 27 January and 28 August 2026.

Every number on this page comes from a real website belonging to a real UK small business. Nothing here is estimated, modelled or borrowed from somebody else’s study.

The Headlines

4,324
Websites audited
84
Industries covered
85.5
Average SEO score (out of 100)
77.8
Average accessibility score (out of 100)

Across 4,324 UK small business websites audited between January and August 2026 and spanning 84 industries, the average SEO score was 85.5 out of 100 and the average accessibility score 77.8 out of 100.

A note on regional spread. This is not a nationally representative sample and we would rather say so than let you assume otherwise. Leicestershire (1,330 sites), Bristol (993 sites), Derbyshire (609 sites), Greater Manchester (309 sites), West Midlands (202 sites) account for most of the dataset. The findings are most reliable for the Midlands, Bristol and Greater Manchester. Patterns match what we see auditing sites elsewhere, but we cannot prove that from this data.

GDPR and legal compliance

Half the sites we have audited have basic legal compliance gaps. Under UK data protection law, any website collecting personal information — and a contact form or analytics counts — needs a privacy notice and a way for visitors to manage cookies.

No privacy policy — the page explaining what data you collect and how you use it
50.9%
No cookie consent — required before non-essential cookies are set
49.7%
No SSL certificate — the padlock telling visitors the connection is secure
6.1%
SSL expiring — certificate close to expiry, risking “Not Secure” warnings
4.6%

Of 4,324 UK small business websites audited between January and August 2026, 50.9% had no privacy policy and 49.7% had no cookie consent mechanism. A further 6.1% had no SSL certificate and 4.6% had a certificate close to expiry.

The Information Commissioner’s Office enforces UK data protection, and PECR governs cookie consent. Separately, the Digital Markets, Competition and Consumers Act 2024 replaced the old consumer protection regulations from April 2025 and covers misleading claims and reviews. Half the businesses in this sample are not meeting the first of those obligations.

Compliance varies enormously by industry

The headline figure hides very large differences between sectors. Industries with 50 or more audited sites are shown below.

Industry % with no privacy policy Sample
Beauty salons 69.4% 180
Landscapers 66.7% 87
Domestic cleaners 63.4% 309
Window cleaners 62.1% 87
Dog walkers 61.1% 72
Photographers 60.9% 115
Electricians 60.4% 91
Builders 57.4% 788
Computer repair 57.1% 191
Dog trainers 56.6% 113
Roofers 53.4% 116
Removals companies 53.4% 178
Kitchen fitters 52.4% 63
Plumbers 51.2% 170
Childcare and nurseries 51.0% 155
Car repair 47.7% 65
Taxi firms 45.0% 120
Physiotherapists 42.9% 70
Accountants 34.8% 247
Financial advisers 23.6% 55
Estate agents 20.1% 224
Dentists 20.0% 50

Beauty salons were the UK sector least likely to have a privacy policy, with 69.4% of 180 audited sites having none. Dentists were the most likely to have one, with only 20.0% of 50 audited sites missing it.

The pattern is consistent. Regulated and professionally supervised industries get this right far more often — dentists, estate agents, financial advisers and accountants sit at the bottom of the table, presumably because professional bodies, insurers and compliance requirements push them into it. Personal service businesses and trades are worst affected. Nearly seven in ten UK beauty salon websites in this sample operate with no privacy policy at all.
One sector to watch. Childcare providers and nurseries sit at 51.0%, which is worth pausing on. These are businesses whose enquiry forms routinely collect children’s names, ages and parental contact details — some of the most sensitive personal data a small business will ever handle.

Search engine visibility

If Google cannot work out what your business does and where it operates, it cannot show you to people searching for it. Close to half the sites audited are making that harder than it needs to be.

No schema markup — the code telling Google what the business is, does and where
43.5%
No meta description — the summary shown under the page title in results
29.7%
No H1 tag — the main headline saying what the page is about
28.3%

Of 4,324 UK small business websites audited between January and August 2026, 43.5% had no schema markup, 29.7% had no meta description and 28.3% had no H1 tag.

Schema markup by industry

Industry % with no schema Sample
Electricians 57.1% 91
Computer repair 54.5% 191
Childcare and nurseries 52.9% 155
Dog walkers 51.4% 72
Window cleaners 49.4% 87
Beauty salons 48.3% 180
Car repair 47.7% 65
Domestic cleaners 47.6% 309
Estate agents 45.5% 224
Dog trainers 44.2% 113
Accountants 43.7% 247
Taxi firms 42.5% 120
Builders 42.4% 788
Kitchen fitters 41.3% 63
Plumbers 40.6% 170
Photographers 36.5% 115
Physiotherapists 35.7% 70
Removals companies 34.8% 178
Landscapers 34.5% 87
Roofers 31.0% 116
Financial advisers 29.1% 55
Dentists 22.0% 50

Electricians were the UK sector least likely to use schema markup, with 57.1% of 91 audited sites having none. Dentists were the most likely to use it, with only 22.0% of 50 audited sites missing it.

Worth noting. Estate agents come near the bottom of the compliance table and mid-table on this one — good at legal obligations, indifferent to structured data. The two are driven by completely different pressures, which is a useful reminder that a professional-looking site tells you nothing about whether Google can read it.

Usability and accessibility

Images missing alt text — descriptions for screen readers and for Google
61.6%
No click-to-call — a tappable phone number for mobile visitors
45.8%
Not mobile friendly — does not display or work properly on phones
15.5%
Broken images — images that fail to load
13.7%

Of 4,324 UK small business websites audited between January and August 2026, 61.6% had at least one image missing alt text and 45.8% had no click-to-call phone number. A further 15.5% were not mobile friendly and 13.7% had broken images.

Site performance

0.93s
Average load time
Under two seconds is generally acceptable
11.1%
Sites loading over 2 seconds
19.22s
Slowest site recorded
Most visitors give up well before this

Across 4,324 UK small business websites audited between January and August 2026, the average load time was 0.93 seconds. 11.1% took longer than two seconds to load, and the slowest single site recorded took 19.22 seconds.

Overall scores

85.5
Average SEO score
6.8%
Sites scoring below 60
5.1%
Sites scoring below 50
77.8
Average accessibility score

Of 4,324 UK small business websites audited between January and August 2026, 6.8% scored below 60 out of 100 for SEO and 5.1% scored below 50.

Read the average carefully. An 85.5 average SEO score sounds healthy, and it is misleading on its own. Our scoring rewards the technical basics, which most modern site builders handle automatically. It does not measure whether anybody is actually finding the site. A business can score 90 and still receive no enquiries, which is the single most common situation we encounter.

Most common primary issue

Every audit identifies one primary issue: the biggest single thing holding the site back.

Growth opportunities — basics in place, not reaching potential
43.1%
GDPR and privacy — missing privacy policy, cookie consent, or both
28.4%
Broken images
10.2%
SSL expiring
5.6%
No SSL
5.3%
Slow site
2.4%
SEO fundamentals
2.0%
Accessibility
1.4%
Multiple issues
0.8%
Mobile
0.7%
General — no single dominant issue identified
0.3%

Across 4,324 UK small business websites audited between January and August 2026, the single biggest issue was unrealised growth potential on 43.1% of sites, followed by GDPR and privacy gaps on 28.4%.

Industries covered

The audits span 84 industries. Those with 20 or more sites are listed below and the findings are most reliable for these. A further 42 industries with smaller samples contribute to the overall totals but are not broken out.

Builders (788)
Domestic cleaners (309)
Accountants (247)
Estate agents (224)
Computer repair (191)
Beauty salons (180)
Removals companies (178)
Plumbers (170)
Childcare and nurseries (155)
Taxi firms (120)
Roofers (116)
Photographers (115)
Dog trainers (113)
Electricians (91)
Window cleaners (87)
Landscapers (87)
Dog walkers (72)
Physiotherapists (70)
Car repair (65)
Kitchen fitters (63)
Financial advisers (55)
Dentists (50)
Home security (46)
Event planners (44)
Fire safety services (44)
Painters and decorators (42)
Surveyors (42)
Solar panel installers (41)
Drainage engineers (36)
Funeral directors (35)
Couriers (31)
Catteries (31)
Property management (30)
Alternative medicine (30)
Pest control (29)
Vets (28)
Plant hire (27)
Catering companies (27)
Serviced offices (27)
Opticians (24)
Appliance repair (24)
Handymen (20)

How we collect this data

Every website is audited with our own tooling. Each audit checks more than 30 factors: security, legal compliance, on-page SEO, mobile usability, accessibility, speed and broken resources.

Businesses are sourced from Google search results across UK regions and industries, with a deliberate concentration in the Midlands, Bristol and Greater Manchester. All audits run against live, publicly accessible websites. Nothing is collected from the businesses themselves — everything here is visible to any visitor or search engine.

No individual business is identified. All findings are aggregate.

What this data cannot tell you. It measures what is present on a website, not whether that website works. We do not have traffic or enquiry figures for these businesses, so we cannot say whether a compliant, well-marked-up site actually performs better commercially than one without. That would need a different study.

Update log

  • August 2026 (update) 4,324 sites across 84 industries. Duplicate builder categories merged for real this time — the June and August entries claimed this had been done, but 25 sites remained in a separate category and were skewing the builder figures. Average SEO score 85.5, accessibility 77.8.
  • August 2026 3,920 sites across 83 industries. Sample grew by 1,214 since June. Beauty salons overtook domestic cleaners as the sector least likely to have a privacy policy. Estate agents improved from 25.2% to 19.6% non-compliance on a larger sample. Childcare and nurseries added as a significant sample group at 155 sites.
  • June 2026 2,706 sites across 78 industries. Industry breakdowns for GDPR and schema added. Average SEO score 81.0, accessibility 73.3. Regional spread disclosed.
  • March 2026 (update) 1,348 sites across 65 industries. Average SEO score 70.9, accessibility 62.7.
  • March 2026 1,006 sites across 59 industries. Initial publication.

Want to know where your site sits in this?

We will run the same audit on your website and tell you what is working, what is not, and what to fix first. Free, written by one of us, and you get it without a call.

Get your free audit

The full diagnostic guide ·
Are you being ripped off? ·
Health Score Checker ·
All free tools

Scroll to Top