UK Small Business Website Health Report

Original research by Get Your Website Seen

Last updated: March 2026 ยท Updated weekly

We audit UK small business websites every week as part of how we work. Over time, the data has added up โ€” and the picture it paints is worth sharing. This page is a live summary of what we’ve found across more than a thousand audits. The numbers are updated regularly as we continue auditing new sites.

This isn’t theoretical. Every number on this page comes from a real website belonging to a real UK small business.

The Headlines

1,348
Websites audited
65
Industries covered
70.9
Average SEO score (out of 100)
62.7
Average accessibility score (out of 100)

GDPR & Legal Compliance

More than half the sites we’ve audited have basic legal compliance issues. Under UK data protection law, any website that collects personal information โ€” and if you’ve got a contact form or analytics running, you are โ€” needs a privacy policy and a way for visitors to manage cookies.

No Privacy Policy โ€” the page explaining what data you collect and how you use it
51%
No Cookie Consent โ€” the pop-up required by law before your site tracks visitors
51%
No SSL Certificate โ€” the padlock in the browser bar that tells visitors your site is secure
10%
SSL Expiring โ€” certificate close to expiry, risking “Not Secure” browser warnings
4%

The ICO (Information Commissioner’s Office) is the UK body responsible for enforcing data protection. Fines for cookie consent violations start at ยฃ17,500. These aren’t technicalities โ€” they’re legal requirements that over half the businesses we audited aren’t meeting.

Search Engine Visibility

If Google doesn’t understand what your business does and where you’re based, it can’t show you to the people searching for your services. Nearly half the sites we looked at are making this harder than it needs to be.

No Schema Markup โ€” the code that tells Google exactly what your business is, does, and where it’s located
49%
No Meta Description โ€” the summary text shown under your page title in Google results
36%
No H1 Tag โ€” the main headline on your page that tells Google what the page is about
34%

Usability & Accessibility

These are the basics that directly affect whether visitors can actually use your website โ€” and whether they stick around long enough to become customers.

Images Missing Alt Text โ€” descriptions that help Google index your images and allow screen readers to describe them to visually impaired visitors
63%
No Click-to-Call โ€” a tappable phone number so mobile visitors can call you instantly
51%
Not Mobile Friendly โ€” site doesn’t display or function properly on phones and tablets
18%
Broken Images โ€” images that fail to load, making your site look unprofessional
13%

Site Performance

0.82s
Average load time
Under 2 seconds is generally acceptable
10%
Sites loading over 2 seconds
Slow sites lose visitors and rank lower
14.65s
Slowest site recorded
Most visitors leave after 3 seconds

Overall Scores

Every site receives an SEO score and an accessibility score out of 100. Here’s how the numbers break down.

70.9
Average SEO score
20%
Sites scoring below 60
14.2%
Sites scoring below 50
62.7
Average accessibility score
How usable the site is for people with disabilities

Most Common Primary Issues

Every audit identifies a primary issue โ€” the single biggest thing holding the site back. Here’s how they break down across all 1,348 sites.

Growth opportunities โ€” site has basics in place but isn’t reaching its potential
39%
GDPR / Privacy โ€” missing privacy policy, cookie consent, or both
26%
Broken images โ€” images failing to load across the site
10%
No SSL โ€” site not secured with HTTPS
8%
SSL expiring โ€” certificate close to expiry, risking browser warnings
4%
Accessibility โ€” significant barriers for users with disabilities
4%
SEO fundamentals โ€” missing core on-page elements
3%
Slow site โ€” load times significantly impacting user experience
2%
Multiple issues โ€” several significant problems with no single dominant factor
2%

Industries Covered

The audits span 65 different industries across the UK. The largest samples come from the sectors below, but the findings are consistent across all industries โ€” the same issues keep coming up regardless of what the business does.

Builders (178)
Accountants (160)
Estate Agents (151)
Domestic Cleaners (134)
Photographers (115)
Electricians (91)
Window Cleaners (87)
Taxi Firms (84)
Dog Walkers (72)
Event Planners (44)
Drainage Engineers (36)
Couriers (31)
Catteries (31)
Vets (28)
Hairdressers (12)
Plumbers (10)
Plasterers (9)
Kitchen Fitters (8)
+ 47 more industries

How We Collect This Data

Every website is audited using our own purpose-built auditing tools. Each audit checks over 30 factors including security (SSL, HTTPS), legal compliance (GDPR, privacy policy, cookie consent), search engine optimisation (schema markup, meta descriptions, H1 tags, alt text), mobile usability, accessibility, site speed, and broken resources.

The businesses are sourced from Google search results across multiple UK regions and industries. All audits are conducted on live, publicly accessible websites. No data is collected from the businesses themselves โ€” everything is based on what’s visible to any visitor or search engine.

No individual businesses are identified in this report. All findings are presented as aggregate data across the full sample.

This data is updated weekly as new audits are completed. The figures on this page always reflect the latest cumulative totals.

Update Log

  • March 2026 (update) 1,348 websites audited across 65 industries. Estate Agents, Electricians, Event Planners, Catteries and Vets added as significant sample groups. Average SEO score up to 70.9 (from 64.7). Average accessibility score up to 62.7 (from 56).
  • March 2026 1,006 websites audited across 59 industries. Initial publication of findings.

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